Multi-family Property Maintenance
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Maintenance and Property Inspections
We take a proactive approach to maintenance ensuring that the living spaces remain comfortable and safe for our residents. Firstly, we establish clear channels of communication for residents to report any maintenance issues promptly. This includes providing a dedicated maintenance hotline and online portal where tenants can submit their requests efficiently. By encouraging open communication, we can swiftly address any concerns and prioritize repairs based on urgency and severity.
In managing maintenance tasks, we often have a maintenance team or contracts with reliable external service providers. For routine maintenance such as landscaping, cleaning common areas, and general repairs, our team takes charge. These skilled professionals ensure that the property's day-to-day operations run smoothly, handling tasks promptly and efficiently to maintain the property's overall upkeep. Additionally, having a team allows us to have better control over scheduling and quality assurance, ensuring that maintenance tasks are completed to our standards.
In situations requiring specialized expertise or extensive repairs, we may collaborate with external contractors or service providers. These professionals bring specific skills and equipment necessary for more complex maintenance tasks, such as HVAC repairs, electrical work, or plumbing issues. By partnering with trusted contractors, we can address maintenance needs beyond the scope of our in-house team effectively. Throughout the process, we prioritize timely response and transparent communication with residents, keeping them informed about the status of maintenance requests and ensuring their satisfaction with the resolution of issues.
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As Your Chandler Property Manager, We Take Care of Everything.
Marketing
Marketing is key to successful rentals. True 10 Property Management provides an expert market analysis for each property we manage to maximize your return on investment.
Tenant Screening
We conduct extensive screening on all tenants and handle everything from moving your qualified tenant into their new home, to rent collection, to handling maintenance issues.
Rent Collection
We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything so you have to worry about nothing.
Maintenance
We conduct inspections upon move-in and move-out that include documentation of the property’s condition and ensure all maintenance issues are addressed in a timely manner.
Financials
With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements and stay in tune with how your investment is performing.
Eviction Protection
In the unfortunate event that a tenant needs to be evicted from your rental, we will cover the cost of a simple uncontested eviction (some restrictions apply) and ensure your investment is protected. We offer this service at a discount price, but it is not for free and it is only if they signed up for the eviction protection service.